How we work together

Start with a conversation. Stop whenever you like.

There is no package to choose up front. A free Discovery Call tells us both whether a review is worth doing. From there you can take a Focused Systems Review of one process or a broader Business Systems Review across departments. Both are scoped to your business after the call, so nothing is guessed at.

Book a free Discovery Call

Normally up to 30 minutes. No preparation needed.

Two paid review options

One process, or the whole business.

We do not publish a flat rate, because a three-person office and a multi-site operation are not the same job. Scope and cost are agreed in writing after the Discovery Call, before anything starts.

Option 1

Focused Systems Review

We look at a single area in depth: payroll, order handling, quoting, stock, reporting or whichever process is causing the most trouble. Narrow scope, quick to arrange, and enough to act on.

Scope
One process, workflow or department
Format
Fixed scope, agreed after the Discovery Call
Deliverable
Prioritised findings and recommended next actions
Best for
Best when you already know where the bottleneck is
Price
Scoped after the Discovery Call
  • Time with the people doing the work
  • The process mapped end to end
  • Findings recorded and prioritised
  • Recommended next actions by type

Option 2

Business Systems Review

A wider review of how work and information move across the business: where data starts, who re-enters it, which handoffs cause delay and what management cannot currently see.

Scope
Several departments and the handoffs between them
Format
Broader onsite review, scoped to company size and depth
Deliverable
Systems Opportunity Map
Best for
Best when the losses are spread across the business
Price
Scoped after the Discovery Call
  • Department by department interviews
  • Cross-department handoffs mapped
  • Every finding scored by impact, effort and risk
  • A full Systems Opportunity Map
The engagement

Five steps. You can stop after any of them.

You own the findings and the recommendations. Implement them with us, with another provider, or with your own team.

  1. 01

    Free Discovery Call

    Cost
    Free
    Format
    Normally up to 30 minutes

    An initial conversation to understand the business, the systems in use, the obvious pain points and whether a deeper review is worthwhile. It is a qualification call, not an hour of free consulting.

  2. 02

    Focused or Business Systems Review

    Cost
    Paid, scoped after the call
    Format
    Fixed scope, or broader and onsite

    Choose a Focused Systems Review of one process, workflow or department, or a broader Business Systems Review across several departments and the handoffs between them. Either way we spend time with the people actually doing the work.

  3. 03

    Findings and Systems Opportunity Map

    Cost
    Included in the review
    Format
    Delivered after the review

    Every finding recorded with its frequency, impact, effort, risk, recommendation type, priority and next action. The recommendations are yours to keep, whoever ends up implementing them.

  4. 04

    Optional Implementation

    Cost
    Quoted per recommendation
    Format
    Only where it adds value

    If a recommendation needs building, connecting or configuring, we can do it. You are equally free to implement it internally or with another provider. If an existing product already solves the problem well, we will say so.

  5. 05

    Ongoing Improvement

    Cost
    Optional
    Format
    Monthly or quarterly

    Support, monitoring, further automation, reporting improvements and follow-up reviews as the business changes.

Not sure which review fits?

Tell us what is slowing the business down and we will say which review makes sense, or whether you need one at all.